Welcome!
Welcome to the new and improved CH Kadels website! We're thrilled to have you here, and we're excited to introduce you to our enhanced and upgraded layout. At CH Kadels, we're dedicated to providing you with a one-stop online destination for top-quality outdoor and survival gear. Our commitment to offering the best selection of products at the best value and prices remains unwavering. Explore our website to discover top brands in survival gear, camping equipment, survival food, emergency tools, and first aid supplies. We've revamped our site to make your shopping experience even more enjoyable and user-friendly. Whether you're gearing up for an outdoor adventure or preparing for the unexpected, CH Kadels is here to meet all your outdoor and survival needs. Thank you for choosing us as your trusted source for outdoor gear, and we look forward to serving you with our improved website layout. Happy shopping!
Password Reset:
- Why do I need to reset my password?
We're committed to enhancing security and protecting your account. As part of our ongoing efforts to improve user safety, we kindly request all legacy customers to reset their passwords upon login. This ensures that your account remains secure and up-to-date. - How do I reset my password?
Resetting your password is a simple process. Just click on the "Forgot Password" link here or on the login page, and you'll receive instructions on how to reset your password via the email associated with your account. Follow the provided steps, and you'll have a new, secure password in no time.
Subscriptions:
- How do I cancel or make changes to my subscription?
At this time, subscription management features are not available on our website. To cancel or make changes to your subscription, please call our dedicated customer support team at 1-800-735-8001 during our service hours: 8am to 8pm (Eastern Standard Time) Monday through Friday and 9am to 5pm (Eastern Standard Time) on Saturday.
Gift Cards:
- How can I purchase a gift card?
Currently, gift card purchases are not available on our website. To buy a gift card, please call our dedicated customer support team at 1-800-735-8001 during our service hours: 8am to 8pm (Eastern Standard Time) Monday through Friday and 9am to 5pm (Eastern Standard Time) on Saturday. They will assist you in purchasing a gift card for your desired amount. - How do I redeem a gift card?
To redeem a gift card, please call our customer support team at the same number, 1-800-735-8001. They will guide you through the redemption process and help you make a purchase using your gift card.
International Orders:
- Can I place an international order on the CH Kadels website?
Currently, we do not offer international shipping on our website. We apologize for any inconvenience this may cause. We are actively working to expand our shipping options to include international orders in the near future. We're committed to providing our products to customers around the world, and we appreciate your patience as we work to make this service available.
Order History:
- Can I view my order history on the CH Kadels website?
Currently, the order history feature on our website only displays newly placed orders made in the new system. If you wish to access your past order history, please contact our customer service team. - How do I access my past order history?
To inquire about or access your past order history, please call our customer service team at 1-800-735-8001. They will assist you in retrieving the information you need.